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Customer journey orchestration made easy - Interview with Mark …
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WebMark is a SIRO and IAO Trainer. CCP Lead Level SIRA and Senior Accreditor. Chartered Manager and Chartered IT professional, an acknowledged expert in Information Assurance, with an outstanding track record over 25 years of delivering complex UK wide programmes. A specialist in strategy, stakeholder engagement and policy development. WebToday’s interview is with Mark Smith, who is Senior Vice President of Digital Experience at CSG and is a business leader with 25 years of global experience in Customer … Web8 feb. 2024 · In his new blog, Mark Smith expands on his 2024 prediction that CXOs will focus on maximizing the ROI from current customers rather than new ones during the … ofsted database